Unresponsive iPhone 6 Touchscreens Results in Lawsuit Against Apple

Claims over a design defect that causes the phones’ touchscreens to become unresponsive, making them unusable, have ended up in a lawsuit against Apple by owners of iPhone 6 and iPhone 6 Plus smartphones.

Despite being aware of the problem for a long time, Apple has refused to fix a defect that often surfaces after a flickering gray bar appears atop the touchscreens, alleged the plaintiffs, according to a proposed nationwide class-action lawsuit filed on Saturday.

Earlier for other versions of the iPhone 5, Apple had used a metal “shield” or “underfill” to protect the relevant parts. However in these variants, the company decided not to use anything of that sort and this was the reason for the problem,  the plaintiffs claimed in the lawsuit.

“The iPhones are not fit for the purpose of use as smartphones because of the touchscreen defect,” according to the complaint filed in federal court in San Jose, California.

Apple has been accused of fraud and accused to have violated the California consumer protection laws in the lawsuit. The named plaintiffs in the lawsuit are Todd Cleary of California, Jun Bai of Delaware and Thomas Davidson of Pennsylvania. Unspecified damages are sought by them.

The problem was described a “Touch Disease” online by iFixit last week in relation to the problems with iPhone 6 touchscreens. This is the company that has previously analyzed other Apple products and is in the business of selling repair parts.

In the first nine months of its current fiscal year, $108.5 billion of net sales was generated from the sale of 166.4 million iPhones by Cupertino, California based Apple Inc.

Meanwhile, another tech giant Facebook Inc. has said that the firm would remain a technology platform and will not become a media company. Its founder and CEO Mark Zuckerberg said this on Monday while addressing a students’ gathering in Italy.

Zuckerberg said his firm had no ambitions to become a content provider even as an increasing number of users are turning to social media networks, such as Facebook and Twitter, to find their news.

Answering a question on whether Facebook intended to become a news editor by a student at the gathering,  Zuckerberg said: “no, we are a tech company, not a media company.”

Zuckerberg said Facebook was “a technology company, we build the tools, we do not produce any content”, even as he acknowledged the advantages of obtaining information from different parts of the world and the role that Facebook has in supplying users with news through their connections.

“The world needs news companies, but also technology platforms, like what we do, and we take our role in this very seriously,” he said, speaking from Rome’s Luiss university.

(Adapted from Reuters)

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