There was an outage of a number of Google’s services including Gmail, YouTube and Google Docs throughout the world on Monday. However there was reportedly no apparent impact of the technical standoff on the working of Google.com and Chrome.
The outage resulted in temporary unavailability of Google Classroom which prevented many students around the world participating in remote learning from accessing their classes.
Various social media platforms were buzzing with the incident and users of YouTube, Gmail and other services took to social media to post their complaint about the issue.
There was however a welcoming message for users of Google Docs as they were informed by the company that an error had occurred in the services and that the users should try reloading the page or try coming back in a few minutes. On the other hand, the error page on YouTube showed a monkey with the message – ‘Something went wrong’.
Issue that they faced in using YouTube were reported by more than 100,000 users from around the world on Downdetector, a service that registers complaints about unavailable internet services. However, there were also reports that YouTube was apparently working in an incognito browser without signing in.
Virtually all of Google’s services including Hangouts, Meet, Play and Duo, were severely impacted by the outage, according to the website of Downdetector.
Issues and problems in working and controlling of smart home gadgets that were linked to Google Assistant were also reported from various parts of the world. Also impacted were many third party-apps that depend on Google’s back end services.
“We are aware that many of you are having issues accessing YouTube right now – our team is aware and looking into it. We’ll update you here as soon as we have more news,” Youtube’s official handle tweeted. An hour later, it further updated: “We’re back up and running! You should be able to access YouTube again and enjoy videos as normal.”
The workspace status dashboard of the company remained red across the board as all of the Google services indicating an outage. They later turned green on Monday itself indicating that the systems were working.
“We apologize for the inconvenience and thank you for your patience and continued support,” Google said in a statement. The company added that it is working to restore services for those users who still faced issues in accessing the company’s services.
“Please rest assured that system reliability is a top priority at Google, and we are making continuous improvements to make our systems better,” the company said.
There are a number of reasons such as server errors, incorrectly installed maintenance routines or a host of other potential goofs and glitches that can result in failure of internet services. In the last outage of Google Services, Google Docs went down for several hours in September.
(Adapted from CNN.com)