A customer of Amazon who was angry as he criticized the company’s support of the Black Lives Matter movement was given a befitting reply by the company’s CEO Jeff Bezos trough an e-mail.
In an Instagram post late Sunday, Bezos described the customer’s email as “sickening” and added that the individual was just the kind of customer that he would be “happy to lose.”
Profanity-laced insults and racist slurs were filled in the customer’s email that was also included in a screenshot by Bezos. The e-mail also said that the decision of Amazon to express solidarity with protesters “will ruin [Bezos’] company.”
“This sort of hate shouldn’t be allowed to hide in the shadows,” Bezos wrote. “It’s important to make it visible. This is just one example of the problem. And, Dave, you’re the kind of customer I’m happy to lose.”
Last week, Bzeos had also put up another email exchange with another angry customer.
The position of Amazon on racial justice was also clarified by Bezos as he said that he was supportive of the recent protests held throughout the US against police brutality and that “my stance won’t change.”
The death of George Floyd, an unarmed black man, at the hands of Minneapolis police, has triggered protests all across the country in recent days. Charges of aiding and abetting murder in connection with the killing of Floyd were pressed last week against three former Minneapolis police officers. Second-degree murder charges were also brought against Derek Chauvin, a former Minneapolis police officer who was filmed kneeling down on the neck Floyd just before he died. Previously, the former police officer was charged with third-degree murder and second-degree manslaughter.
The Black Lives Matter movement has been supported by a number of companies in addition to Amazon. An announcement of a donation of $10 million to social justice organizations was made by Amazon last Wednesday. The company also tweeted that the “inequitable and brutal treatment of Black people” must stop.
“We believe Black lives matter,” the company said. “We stand in solidarity with our Black employees, customers, and partners, and are committed to helping build a country and a world where everyone can live with dignity and free from fear.”
The decision of Amazon to support the Black Lives Matter movement, while being applauded, was also criticized by some. The company has been accused of being associated with police and development of facial recognition technology.
Ring, the smart doorbell security company owned by Amazon, has relations with more than 1,000 police departments across the US. Calls for a ban on Amazon’s facial recognition technology, Rekognition, have also been made by human rights groups over arguments that the technology presents a threat to immigrants and religious minorities
(Adapted from CNBC.com)