It is common knowledge that Facebook users receive notifications about deceased friends and loved ones which can be upsetting for the users. the social media platform now is planning to use artificial intelligence to stop such messages being delivered to users and causing emotional problems for them, the company has said.
The company is hoping to prevent the users from facing the “painful” experience of being automatically suggested to invite dead people to events or even to wish a happy birthday to friends or family who are already deceased, said the largest social media platform of the world.
According to the plan of Facebook, the timeline of the deceased would remain as they left it as all new tributes to the person will now appear separately on their profiles.
“We hope Facebook remains a place where the memory and spirit of our loved ones can be celebrated and live on,” said Sheryl Sandberg, Facebook’s chief operating officer.
There have often been complaints made to Facebook by users who claim that they have been shocked by and upset when they are inadvertently suggested to interact with an individual who they love and who are no more.
The ability of the users to “memorialise” profiles has been granted to the users by Facebook since 2009. This is a feature or a status that adds “Remembering” to the person’s name. It also allows friends to post messages. Facebook said that this act is done by more than 30 million people worldwide every month.
For a profile that has been memorialised, it no longer appears within notifications as if that person were still alive. However, for those profiles or pages of deceased persons that have not yet been memorialised, artificial intelligence would be used by Facebook to prevent those accounts from appearing in unexpected place, the company said.
Other changes to how dead people are represented on the network were also announced by Facebook.
There would be separate “tributes” tab on the memorialised accounts which can be used by other people to leave condolences and memories. The time of the deceased would therefore remain intact as the posting would be done at a separate place.
.A deceased person’s “legacy” contacts would also be able to moderate content posted as tributes. These contacts are those Facebook users who have been identified as a trusted person or persons by the deceased while alive and who were adjudged to take over the account after the death of the user.
“Legacy contacts can now moderate the posts shared to the new tributes section by changing tagging settings, removing tags and editing who can post and see posts,” Sandberg explained. “This helps them manage content that might be hard for friends and family to see if they’re not ready,” she added.
Legacy contacts cannot however be nominated by Under-18s.
(Adapted from BBC.com)